Support

Need help with Lot to See? We're here for you.

Email Support

Reach us at support@middleout.dev. We typically respond within one business day.

Frequently Asked Questions

What area does the app cover?: Lot to See covers the seven-county Twin Cities metro area: Anoka, Carver, Dakota, Hennepin, Ramsey, Scott, and Washington counties. Over 1.1 million parcels are included.
Where does the property data come from?: All parcel data comes from the MetroGIS Regional Parcels dataset, which is compiled from county assessor records and is public domain.
How often is the data updated?: We update our dataset periodically from MetroGIS releases. Property values and ownership reflect the most recent available assessor records.
Why do I see "no parcels" in some areas?: Areas outside the seven-county metro are not yet covered. Within the metro, some parcels (like large public right-of-way features) are excluded from the dataset.
The AR boundaries don't line up correctly. What can I do?: AR alignment depends on GPS accuracy and ARKit's tracking quality. For best results: use the app outdoors with clear sky, wait for the coaching overlay to complete, and stand still for a few seconds before moving. Adjusting the Eye Height slider in Settings can also help.
Does the app work offline?: The map and parcel details require an internet connection. Previously loaded map tiles may be cached for a short time. Saved parcels are always available offline.
How do I clear the tile cache?: Go to Settings > About > Clear Map Tile Cache. This removes cached map tiles and can resolve display issues after updates.

Found something broken? Email support@middleout.dev with a description of the issue and the parcel or area where you noticed it.